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Fansky policies

Community Guidelines

Fansky is a space for genuine connection between creators and their supporters. To maintain a healthy creative environment, all users are expected to follow these guidelines.

Effective date: March 12, 2024

01Scope

These guidelines apply to all interactions on the platform, including but not limited to:

  • Direct messages between creators and consumers

  • Product comment sections and creator post comments

  • Support tickets and customer service communication

02Encouraged Behavior

  • Express opinions politely and respectfully

  • Respect creators' creative freedom and pace

  • Provide sincere, specific, and constructive feedback

  • Support creators through normal channels, such as comments, likes, and memberships

03Prohibited Behavior

Attacks on People

  • Personal attacks, insults, or slurs

  • Discriminatory language based on race, gender, sexual orientation, religion, etc.

  • Persistent harassment, stalking, or intimidation

  • Spreading false information about creators or other users

Interference with the Creative Process

  • Demanding changes to existing works, additional content, or style modifications

  • Excessive pressure on a creator's production schedule

  • Requesting or threatening refunds without legitimate reason

  • Demanding content beyond what is described in the product

Privacy Violations

  • Requesting creators' real names, addresses, phone numbers, or other personal information

  • Publicly sharing private message content

  • Attempting to redirect transactions off the platform

  • Impersonating others

Platform Abuse

  • Reselling purchased digital content

  • Exploiting bugs to duplicate purchases or refunds

  • Filing false or malicious reports

  • Creating multiple accounts to evade enforcement

04Enforcement

Violations are handled in tiers:

  • Minor: Warning + behavior record

  • Moderate: Messaging restriction

  • Severe: Permanent account ban; purchased entitlements are forfeit

05Reporting & Appeals

To report a violation, please submit a ticket to our support team.

If you disagree with a decision, you may file an appeal through a support ticket within 7 days of being notified.